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Melissa secures a job keep the public safe thanks to Fair Start Scotland

  • nadinemahaso
  • Sep 30, 2020
  • 1 min read

Updated: Oct 27, 2020

Why Melissa joined Fair Start Scotland?


Melissa fell out of work after not being kept on following her probationary period at a call centre. This affected her confidence as she felt she had performed very well and did not understand the decision. The job had been difficult emotionally as call centre customers were often distressed when speaking to Melissa and this had worsened her pre-existing anxiety. Melissa sought help from her GP following this and she wanted to find a job that wouldn’t have the same impact on her health.


How Fair Start Scotland helped?


Melissa had plenty of skills and she came across well at interviews, however she found rejection very hard to deal with and this added to her anxiety. Her personal adviser Lindsay spent time with Melissa helping her with her confidence as she was struggling to keep motivated. Melissa would feel very discouraged and ready to give up when her applications were rejected but Lindsay was always available to speak with her and build her moral through reassurance and motivational conversations.


Lindsay continued to support Melissa with jobsearching and along with regular meetings. Melissa was eventually successful in securing a cleaning job for a local Jobcentre.


Getting the job


Melissa is now employed as a full-time cleaner and her main focus is cleaning all the contact points between customer use to keep everyone safe from COVID-19.


Melissa is very happy in the role and her anxiety has improved since working in a calmer environment. Her long-term goal is to study Nursing and she is in the process of preparing her application for the 2021 intake.

 
 
 

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New referrals to Scottish Government’s national Fair Start Scotland (FSS) employability service have ended.

 

Current Fair Start Scotland customers will continue to receive the full range of employability support they need from StartScotland to move into work, which could include up to 18 months pre-work and up to 12 months in work support (depending on your circumstances). 

 

From 1 April 2024, No One Left Behind, Scottish Government & Local Governments’ shared approach to delivering an all-age, place-based, person-centred model of employability support in Scotland, will receive referrals previously referred to StartScotland.

 

To find out more about No One Left Behind local employability support where you live, including single points of contact details for all-age services, employability related information and more, visit Employability in Scotland for details.

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If you are currently on the Fair Start Scotland Service and need to get in touch, please call us on:
Phone: 0800 049 7061
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