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Success for Amanda during COVID-19

Updated: Oct 27, 2020

Why Amanda joined Fair Start Scotland?

Amanda joined the service in October 2019 with an interest in care work and was successful in securing a role in care which she really enjoyed. However, during this time she found herself caring for a close family member who sadly passed away leaving Amanda with some decisions to make. She chose to take break from care work as it was a bit too close to home and decided to pursue a new venture.

How Fair Start Scotland helped?

Amanda was unsure what to do next, everything had changed for her during lockdown and she was very concerned about what would happen next. She felt the job market was really sparse except for care, which she wasn’t looking to immediately return to.

Personal adviser Heather kept in weekly contact with Amanda to support her with her jobsearch and explored vacancies to match her skills and abilities. While working in care, Amanda had gained many transferable skills such as teamwork, time management and organisational skills which made looking for job roles that little bit easier.

Heather and Amanda discussed the idea of customer service and how there was a lot of similarities with her previous role.

Getting the job

Amanda saw a role working on the new Track and Trace programme and was eager to apply. Heather supported her with amending her CV and tailoring a covering letter to match the requirements of the role.

Amanda was successful in securing the role. This was a big achievement for Amanda as she was only initially looking for part-time work but the flexibility of working from home has enabled her to work full-time which of course has brought in extra income for her family.

Amanda said she did not mind what type of work she was doing as long as she was happy and helping people.

Amanda will continue to gain support from our In-work Support team and Heather will check in from time to time to make sure she is happy in the role.


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