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Victoria accesses work

Victoria from East Lothian is back in work thanks to the help and support she’s received through Fair Start Scotland service. 



Why did you join Fair Start Scotland?

Victoria, 28, had recovered from a benign brain tumour which was removed but left her with further health issues such as a lower immune system which requires frequent medication. Her previous place of work would not allow her to store her medication on site, so she left and subsequently became unemployed. She also has pins in her hips and so she cannot walk for a long time or stand.

Victoria struggled with a loss of self-confidence and needed support in applying for work and impressing at interviews. In addition, her rural location means she does not have access to great public transport.

But her luck changed after gaining support from Triage, which delivers the Fair Start Scotland service on behalf of StartScotland. 

How Fair Start Scotland helped

Victoria met with her personal adviser Lisa, on a weekly basis, supporting her with job searching and undertaking mock interviews when appropriate. Together, they created a new and tailored CV, highlighting her skills for specific vacancies. 

After identifying a suitable part-time post at Citizens Advice in nearby Musselburgh, Victoria was successful in obtaining an interview. Lisa supported her throughout the process and even drove her to the interview. Victoria was obviously nervous, but she remained positive, and impressed the interview panel and was offered the job. 

She is now working three days a week, and successfully applied for Access to Work funding to help with transport to and from work. Going forward, Victoria is looking to take driving lessons and plans on getting a car in the future. 

 
 

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New referrals to Scottish Government’s national Fair Start Scotland (FSS) employability service have ended.

 

Current Fair Start Scotland customers will continue to receive the full range of employability support they need from StartScotland to move into work, which could include up to 18 months pre-work and up to 12 months in work support (depending on your circumstances). 

 

From 1 April 2024, No One Left Behind, Scottish Government & Local Governments’ shared approach to delivering an all-age, place-based, person-centred model of employability support in Scotland, will receive referrals previously referred to StartScotland.

 

To find out more about No One Left Behind local employability support where you live, including single points of contact details for all-age services, employability related information and more, visit Employability in Scotland for details.

Contact Us
If you are currently on the Fair Start Scotland Service and need to get in touch, please call us on:
Phone: 0800 049 7061
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